Foundation Repair · Solution

Helical Piers: Stabilizing Settling Foundations From The Soil Up

Screw-like steel piers driven deep below the active surface soil to support and, where possible, lift a settling foundation across North and South Carolina.

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How it works

What helical piers is and when it's the right call.

Helical piers work on a straightforward principle. The shallow soil that a footing was originally poured on can lose its ability to support the structure, whether from seasonal clay movement in the Piedmont, washed-out support on an Asheville hillside, or poorly compacted fill. A helical pier reaches past that unstable layer and anchors into deeper, load-bearing soil, so the weight of the home is carried by ground that stays put. The pier is advanced into the ground by applying torque, which screws the helix plates downward much like a screw biting into wood. Because installation torque correlates with soil density, the crew can gauge in real time when a pier has reached soil firm enough to bear the load, rather than guessing at depth. Once the target capacity is reached, a steel bracket is attached to the pier and secured beneath the foundation footing. The load of the structure is then transferred from the failing soil onto the pier and the stable soil it bears on. With the piers in place and the load transferred, the foundation is stabilized against further settlement. Where conditions allow, the crew can use the piers to raise the foundation back toward its original elevation, which often helps close settlement cracks and bring doors and windows back into alignment. How much lift is achievable depends on the specific structure and soil, which is one of the reasons diagnosis comes first. Helical piers address the structural support beneath the foundation. They do not change drainage or moisture conditions at the surface, so where water management is part of the problem we address that as a separate part of the recommendation.

Installation Process

How we install helical piers.

Step 01

No-pressure inspection and diagnosis

We start by evaluating the foundation and, just as importantly, why it has moved. We measure the amount and direction of settlement, look for related signs inside the home such as stair-step cracks or sticking doors, and assess the soil conditions involved. In Piedmont clay or on an Asheville slope, the cause of the movement shapes the recommendation, and we will tell you plainly if helical piers are not the right fit for your foundation.

Step 02

Engineered plan and pier layout

Based on what the inspection shows, we determine where piers are needed, how they will be spaced, and the load each must carry. We walk you through the plan, including how many piers your foundation calls for and what the work will involve, so you understand the scope before anything begins. Helical pier projects are engineered to the specific structure and soil rather than applied as a one-size-fits-all fix.

Step 03

Excavate and prepare access

Our crew carefully excavates small access areas at each pier location along the affected section of foundation, exposing the footing where the bracket will attach. We work to keep disruption to your home and yard as limited as the job allows while creating the room needed to install the piers properly.

Step 04

Drive the helical piers to load-bearing soil

Each pier is turned into the ground with hydraulic equipment, advancing the helix plates downward until they reach soil dense enough to support the structure. Because the installation torque tells us when adequate capacity is reached, the piers are seated based on actual soil resistance rather than a fixed depth, which is what lets them bypass the shifting surface layer.

Step 05

Attach brackets and transfer the load

Steel brackets connect each pier to the foundation footing. The weight of the structure is then transferred from the unstable soil onto the piers and the firm soil below, stabilizing the foundation against further settlement. Where the structure and conditions allow, we use the piers to lift the foundation back toward its original position in controlled increments.

Step 06

Backfill, restore, and review

Once the piers are in place and the load is transferred, we backfill the access areas and restore the work site. We review the finished result with you and go over any drainage or moisture recommendations that help protect the repair, so you understand how the system supports your home going forward.

Install Sequence. Technical Illustrations

Five cross-section views of a helical pier installation

Carolinas stratigraphy: topsoil → disturbed fill → native clay → dense bearing soil. Pier anatomy: 2-7/8" round shaft, three helical plates at lead section, U-bracket at footing. Drawn to scale.

Active crackplumblineSettlementPier locations markedLaser level. elevation recordedSTEP 01. INSPECTIONCrack pattern, width, andactive/stable status documented.Floor elevations mapped acrossthe affected foundation zone.Pier count and target depthcalculated from structure loadand soil bearing data.Stamped engineering plan producedfor permitted jobs.TopsoilFillNative ClayBearing Soil ✓HydroHelp911. Helical Pier Installation Cross-Section (Illustrative, Not to Scale)
Step 01 No-pressure inspection and diagnosis
18, 24" wide24, 36"TopsoilFillClayFooting exposedSTEP 02. EXCAVATIONHand-dug at each pier location . no heavy equipment needed.Footing face exposed, cleaned,and inspected for bracket seating.Soil type at footing depthconfirms expected stratigraphyfrom pre-job assessment.HydroHelp911. Helical Pier Installation Cross-Section (Illustrative, Not to Scale)
Step 02 Engineered plan and pier layout
MRotation0'3'6'~9'~20'Lead sectionTopsoilFillNative ClayBearing Soil ✓STEP 03. INSTALLATIONHydraulic drive rotates shaft.Helical plates screw throughsoft layers into bearing soil.Torque = Capacity:Drive torque is read in real time.Target torque = confirmed bearing.All readings logged on job record.Extensions added until torquetarget reached (typically 15, 25 ft).Depth varies with soil profile.HydroHelp911. Helical Pier Installation Cross-Section (Illustrative, Not to Scale)
Step 03 Excavate and prepare access
HydraulicpressureStructureload ↓BeforeRecoverySTEP 04. LOAD TRANSFERBracket bolted to footing.Synchronized hydraulic systemloads all piers simultaneously . no single pier is overloaded.Structure weight transfers:Footing → bracket → pier shaft→ helicals → bearing soil.Controlled lift attempted . settlement often partially orfully recovered.Load path documented; torque verified.TopsoilFillNative ClayBearing Soil ✓HydroHelp911. Helical Pier Installation Cross-Section (Illustrative, Not to Scale)
Step 04 Drive the helical piers to load-bearing soil
Dense Bearing SoilHelicals confirmed in bearing25-YEARWARRANTYSTEP 05. RESTORATIONBackfill placed and compactedin lifts (typically 6, 8" each).Grade, topsoil, and landscapingrestored to pre-work condition.Pier system is permanent:bracket pinned to footing,helicals in confirmed bearing soil.25-year manufacturer warrantyissued; transferable at resale.TopsoilFillNative ClayBearing Soil ✓HydroHelp911. Helical Pier Installation Cross-Section (Illustrative, Not to Scale)
Step 05 Attach brackets and transfer the load
"Driving the piers is the mechanical part. What we really care about is reaching soil that's actually going to hold, because in our Carolina clay and on these mountain lots that's the whole difference between a fix that lasts and one that settles again. If helical piers aren't right for your foundation, we'll tell you straight, with no pressure and no upsell."
CP
Cory Parks
Owner, HydroHelp911
Why Choose HydroHelp911

Care and expertise from a team that does this every day.

HydroHelp911 is locally owned and operated, with crews dedicated exclusively to foundation, basement, and concrete work across the Carolinas.

Specialized expertise.

Foundation repair, waterproofing, and concrete leveling are our entire focus. not a sideline.

Locally owned and operated.

Deep experience with Carolinas soils, basements, and weather conditions.

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Accredited with an A+ rating and thousands of homeowner reviews across the Carolinas.

Warrantied solutions.

Lifetime warranties available on many services, backed by the original installer.

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MEET THE TEAM · 2 MIN
Frequently Asked Questions

Answers to common questions about Helical Piers.

Don't see your question here? Our team is happy to help. Reach out anytime.

Both are steel piers that stabilize a foundation by transferring its weight onto deeper, stable soil, but they get there differently. A helical pier is screwed into the ground with hydraulic torque, much like a large screw, and the installation torque tells the crew when it has reached load-bearing soil. A push pier is hydraulically driven straight down using the weight of the structure itself as resistance. Helical piers are often well suited to lighter structures and to situations where the soil conditions favor a screwed pier. During your inspection we explain which system fits your foundation and why.

Pricing ranges above are general estimates only and are not project quotes. A precise figure is provided on each written estimate after on-site inspection.
Related Solutions

Other foundation repair solutions we install.

Every solution is engineered for a specific soil profile and failure mode. Browse the full toolkit.

Service Areas

Serving North Carolina & South Carolina.

Local crews based in offices across the Carolinas, dispatched daily. If your town isn't listed, call us. we likely serve your area.

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Our Process

Take the first step toward a healthy home.

A straightforward path from initial inspection to completed repairs.

Step 01

Schedule your inspection.

A local specialist visits your home, evaluates the foundation, and answers your questions on site. No cost, no obligation.

Step 02

Receive an estimate based on your needs.

We provide a clear, written estimate with a scope of work tailored to your home's specific issues. Typically within one business day.

Step 03

Get your repairs.

Our certified crews complete the work on schedule and back it with product warranties of up to 25 years.

Customer Reviews

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Free Estimate

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Schedule your inspection in seconds with our Driive booking tool, or share a few details and a local specialist will follow up within one business day.

What to expect
  • A local foundation specialist on site
  • A complete walk-through of the findings
  • A written estimate within one business day
  • No cost, no obligation, no high-pressure sales
Prefer to call
704-610-4399
North Carolina · South CarolinaBBB A+ Rated
HydroHelp911

Let's take the first step toward a healthy home.

A local specialist will inspect your foundation, walk you through the findings, and send a clear estimate. no cost, no pressure.

Book instantly with Driive
BBB Accredited
Fully Insured
"By Your Side" Guarantee
Our Locations

Local offices across the Carolinas.

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Dallas, NC
HydroHelp911
111 Iron Station Rd
Dallas, NC 28034
704-610-4399
Huntersville, NC
HydroHelp911
14936 Brown Mill Rd Ste 9
Huntersville, NC 28078
704-610-4399
Matthews, NC
HydroHelp911
11145 Monroe Rd Ste 105
Matthews, NC 28105
704-610-4399
Asheville, NC
HydroHelp911
34 Wall St #805D
Asheville, NC 28801
704-610-4399
Wilmington, NC
HydroHelp911
201 N Front St Ste 214
Wilmington, NC 28401
704-610-4399
Greensboro, NC
HydroHelp911
1515 W Cornwallis Dr Suite 201-B
Greensboro, NC 27408
704-610-4399
Greenville, SC
HydroHelp911
7 Brendan Way #13
Greenville, SC 29615
704-610-4399
Columbia, SC
HydroHelp911
1122 Lady St Suite 208
Columbia, SC 29201
704-610-4399