Foundation Repair · Solution

Deep Foundation Systems That Reach Stable Soil Beneath Your Home

When the soil near the surface keeps moving, we install piers that carry your home's weight down to ground that holds, and only after a free inspection.

North Carolina · South Carolina

Get a Free Inspection

Two ways to start. Both are free, with no obligation.

Schedule Online & Save $250

Pick your own day in our calendar. You save $250 if you go ahead with the work.

Send a short form, and our office will call to book a time that suits you.

For new customers who book online through our website and then sign a contract.

Locally Owned and Operated
How it works

What to Know About Deep Foundation Systems

A deep foundation system skips the unreliable soil near the surface and rests the home on a firmer layer deeper down. The piers pick up the weight the original footing was carrying, pass through the active or weak soil, and carry it to firmer soil or bedrock below. Two systems cover most residential underpinning in the Carolinas.

One is steel push piers pressed down hydraulically, driven in sections using the weight of the home until they reach a layer that resists further movement. They are often a strong fit for heavier homes. The other is piers with screw shaped helix plates, turned into the ground until the torque shows the soil can carry the load, which can suit lighter structures and the softer, saturated soils near the coast.

Once the piers reach capacity, brackets connect them to the footing and the load moves onto the piers. Often they can also lift a settled section back toward its original height, which can help close cracks and level floors that slope toward one side. Where soil movement or water is part of the larger picture, we explain how those factors fit in.

The symptoms that usually lead to a deep foundation system are on the foundation repair problem signs page, alongside the other signs that point to the same underlying cause.

Installation Process

How We Install a Deep Foundation System

  1. Step 01

    Free Inspection and Diagnosis

    We look at the home inside and out, check the crawl space where there is one, and read the pattern of cracks, sloping floors, and doors that start to stick to confirm whether the footing is settling and why. In Piedmont clay, mountain fill, or coastal sand, the soil shapes the recommendation, and we will tell you if a deep foundation system is not the right fit for your home.

  2. Step 02

    Plan the Pier Layout

    If a deep system is needed, we determine pier locations, spacing, and the depth needed to reach firmer soil or bedrock on your lot. We choose between push piers and helical piers based on the load and the soil, and we explain the plan and provide a written estimate before any work begins.

  3. Step 03

    Expose the Footing and Set Brackets

    Our crew carefully digs access points at each pier location to reach the footing. Steel brackets are set at the footing so each pier can connect to the house and pick up its load. The work is staged to keep disruption around the home to a minimum.

  4. Step 04

    Drive or Screw the Piers to Capacity

    Push piers are pressed down hydraulically using the home's weight as resistance, while helical piers are turned into the ground to a measured torque. Either way, each pier is installed until it reaches the depth and capacity that show it is bearing on firmer soil below the active layer. That shallow layer is often what let the original footing keep settling.

  5. Step 05

    Transfer the Load and Lift Where Possible

    Once the piers reach capacity, the load of the home is transferred onto them through the brackets. Where the foundation has settled, we can often lift the affected section back toward its original height in controlled steps, which can help close diagonal cracks above door frames and relevel the structure as far as the home allows.

  6. Step 06

    Backfill, Clean up, and Review

    We backfill the access points, restore the area, and walk you through the finished work, so you understand what was installed and how the home is now supported.

Why Choose HydroHelp911

Care and Expertise From a Team Serving the Carolinas Since 2017

When the fix is a deep foundation system, our own crews do the work. HydroHelp911 handles foundation repair and related structural and moisture work across North and South Carolina.

01
Trained inspectors, not salespeople.

An inspector looks at your home, finds the source of the problem, and explains each finding in plain language. There is no obligation.

02
Locally owned in Gaston County.

We are headquartered in Dallas, North Carolina, with eight offices across North and South Carolina.

03
Serving the Carolinas since 2017.

Foundation repair, crawl space repair and encapsulation, basement waterproofing, framing repair, and concrete leveling are the whole focus of the team.

04
Rated 4.9 stars on Google.

We have 1,300+ verified Google reviews (4.9 stars) from homeowners across the Carolinas and are BBB A+ Accredited.

05
Written warranty terms.

For example, helical and push piers carry a lifetime warranty that no additional settlement will occur in the area of installed piers, once the final invoice is paid in full. Read the warranty terms.

06
Financing is available.

Ask your inspector about financing when you get your written estimate. See financing options.

Cory Parks, Owner & President of HydroHelp911
Cory Parks OWNER & PRESIDENT
Frequently Asked Questions

Common Questions About Deep Foundation Systems

Don't see your question here? Call or fill out our quick online form, and our team will help.

A shallow foundation, like a typical footing or slab, carries a home's weight on the soil close to the surface. A deep foundation system carries that weight past the surface soil and down to firmer soil or bedrock farther below, using piers. We turn to a deep system when the shallow soil has shown it cannot hold a foundation steady, which in the Carolinas is often active Piedmont clay or soft, saturated coastal soil.

Guides and Answers

An article from our team that goes deeper on this topic.

  • Helical pier bracket installed under a foundation footing with a hydraulic gauge beside it

    Foundation Repair

    Underpinning With Helical Piers

    The cost of underpinning with helical piers depends on how many piers the home needs, their length, the soil and access.

Customer Reviews

1,300+ Verified Google Reviews (4.9 Stars)

Before you choose a contractor for a deep foundation system, read how homeowners across North Carolina and South Carolina rate our work.

Free Inspection

How Do I Book a Free Inspection?

Pick your own time online, or fill out our quick online form and we will book a convenient time to assess your home, no cost, no pressure.

What to expect
  • A free inspection of your home
  • Every finding explained in plain language
  • A written estimate at no cost
  • No obligation
Prefer to call
704-741-9737
North and South CarolinaLocally owned
HydroHelp911

Get a Free Inspection

Two ways to start. Both are free, with no obligation.

Schedule Online & Save $250

Pick your own day in our calendar. You save $250 if you go ahead with the work.

Send a short form, and our office will call to book a time that suits you.

For new customers who book online through our website and then sign a contract.

Locally owned in Gaston County
Serving the Carolinas since 2017

Not Sure Which Service You Need?

A free inspection covers all of it: one visit, clear findings, and a written estimate at no cost.