A trained inspector (not a salesperson) will look at your home, explain what they find in plain language, and send a written estimate.
Concrete Leveling · North and South Carolina
Pool Deck Leveling Across the Carolinas
A settled pool deck creates trip hazards right at the water's edge. We lift the slabs back to grade and restore the slope that drains water away. Looking for a reliable concrete leveling contractor? You're in the right place. Read on to learn more.
A pool deck combines large slabs with constant exposure to water, which makes settlement and offset joints common. We lift settled sections back into one even plane with polyurethane foam and restore the slope that carries water away from the pool and the house. Decorative and stamped finishes stay in place because the existing concrete is lifted and left in place.
Offset joints near the water are brought back level
Restoring the slope keeps water from running toward the pool or the house
Sealed joints help limit water working its way under the slabs
A free inspection and a written estimate before any work
North Carolina · South Carolina
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Two ways to start. Both are free, with no obligation.
Pool deck problems tend to show up as offsets, water running the wrong way, or a worn surface. The inspection separates them before any repair is planned.
Raised edges near the waterOffset Sections at the Joints
Sections that settled out of plane can usually be lifted back into line when the slabs are sound.
Rough or flaking concrete, no offsetsA Worn or Pitted Surface on a Stable Deck
Surface wear on a stable deck is a surface question, separate from leveling, and the inspection explains what it finds.
In Depth
What Does This Guide Cover?
What a homeowner should understand about this repair, explained in plain language.
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The Homeowner’s Guide to Concrete Leveling
Why concrete sinks in the Carolinas, a checklist for walking around your home, and what foam lifting is.
HydroHelp911
North and South Carolina
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A free guide for homes in North and South Carolina: why walkways, patios, steps and garage floors sink, what to look for, and what polyurethane foam lifting is, in plain language.
A checklist to take on a walk around your walkways, patio, steps, pool deck and garage floor
Why concrete settles in Piedmont clay, on slopes and in coastal sand
What polyurethane foam lifting is, and how it compares with mudjacking and replacement
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A pool deck combines large flatwork slabs with constant exposure to water, which makes settlement common. When deck sections settle, the offsets at the joints become trip hazards where bare feet and wet surfaces make footing least forgiving.
In the Piedmont around Charlotte and the Triangle, expansive clay beneath the deck swells and shrinks with seasonal moisture, settling sections unevenly. Splashing, backwash, and rain can wash fine soil from beneath the slabs over time, and near the coast around Wilmington, a high water table and saturated sandy soils add their own movement, leaving raised edges at the joints.
A settled deck can also start pitching water back toward the pool or the house, and unsupported spans can show cracks across the deck.
How a Void Forms Under an Outdoor Slab
1Rain and runoff soak the soil at the edge of the slab.
2Over time the soil underneath can wash out or compact, leaving a void.
3With less soil under it, that section of the slab can drop or tilt.
CH 02
How Does Pool Deck Leveling Work?
Pool deck leveling lifts the settled sections back into a single, even plane and restores the slope that carries water away from the pool. We drill small ports through the affected slabs, then pump material beneath them under controlled pressure until they rise to match the surrounding deck.
Because we lift the existing concrete and leave it in place, decorative finishes, stamped textures, and coping details stay intact. Where a section sounds hollow but has not dropped, void filling beneath the slab supports it again.
How Polyurethane Foam Lifts a Settled Slab
1Small holes are drilled through the settled slab.
2Polyurethane foam is injected through the holes into the space underneath.
3The foam expands, fills the void and lifts the slab back toward level.
4The holes are patched.
CH 03
Does Sealing a Pool Deck Prevent Settlement?
Sealing the joints and surface helps limit water working its way beneath the slabs, which is one contributor to settlement around a pool, so pool deck joint sealing can be a useful part of protecting a deck. It is not a substitute for correcting the soil condition underneath, though. Lifting fills the void and supports the slab again.
Lifting is the right approach when the deck slabs are structurally sound and simply settled. Where a stable deck has a worn or pitted top, the concrete resurfacing explainer covers how an overlay renews a surface.
What a Sealed Joint Does
1An open joint can let surface water reach the soil under the slabs.
Open joints are letting water work beneath slabs that are still level.
Sections have already settled, since sealing does not correct the soil beneath them.
A table is a starting point, not a diagnosis. Which method fits your home is confirmed during your free inspection.
Why Choose HydroHelp911
Care and Expertise From a Team Serving the Carolinas Since 2017
HydroHelp911 handles concrete leveling and related structural and moisture work across North and South Carolina. Every repair recommendation starts with a free inspection of the whole home.
01
Trained inspectors, not salespeople.
An inspector looks at your home, finds the source of the problem, and explains each finding in plain language. There is no obligation.
02
Locally owned in Gaston County.
We are headquartered in Dallas, North Carolina, with eight offices across North and South Carolina.
03
Serving the Carolinas since 2017.
Foundation repair, crawl space repair and encapsulation, basement waterproofing, framing repair, and concrete leveling are the whole focus of the team.
04
Rated 4.9 stars on Google.
We have 1,300+ verified Google reviews (4.9 stars) from homeowners across the Carolinas and are BBB A+ Accredited.
05
Written warranty terms.
For example, helical and push piers carry a lifetime warranty that no additional settlement will occur in the area of installed piers, once the final invoice is paid in full. Read the warranty terms.
06
Financing is available.
Ask your inspector about financing when you get your written estimate. See financing options.
Cory ParksOWNER & PRESIDENT
Recent Work
Recent Concrete Leveling Projects
Finished concrete leveling jobs from our crews, photographed on site. Open any project to see the full photo set and what we did.
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Frequently Asked Questions
Common Questions About Pool Deck Leveling
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Pool decks are large flatwork slabs sitting on soil and exposed to constant water, which makes settlement common. In the Piedmont, expansive clay swells and shrinks with seasonal moisture, settling sections unevenly. Splashing, backwash, and rain can wash fine soil from beneath the slabs over time, and near the coast a high water table adds movement. As sections lose support, they settle, offset at the joints, and can crack across the unsupported span.
Yes. When deck sections have settled out of alignment, leveling lifts them back into a single plane, removing the offset trip edges that are especially hazardous on a wet surface around a pool. We fill the voids beneath the slabs and support them again, which both eliminates the hazard and addresses the soft soil that let them settle. It removes the offset edges at the joints.
Yes. Polyurethane foam injection is a widely used method for lifting pool deck slabs, and because it is injected beneath the slab through small ports, the work stays contained under the deck. As with any project near water, we evaluate the specific site conditions during the inspection so the approach fits your deck. If foam is not the right fit for a particular situation, we will say so.
Sealing the joints and surface helps limit water working its way beneath the slabs, which is one contributor to settlement around a pool, so it can be a useful part of protecting a deck. It is not a substitute for correcting the soil condition underneath, though. Lifting fills the void and restores support to the slab, and addressing drainage keeps water from undermining it again. We assess all of these during the inspection.
There is no set price for leveling a pool deck. Your price depends on how many sections settled, how far they moved, access, whether the surface is decorative, and the soil underneath. The inspection is free and ends with a written estimate, which is the price for your home.
Pricing & Scope
How Is Your Repair Priced?
Every home is different, so every estimate is written for the home in front of us. A free inspection at your home gives you a written estimate at no cost, based on your scope, access, and conditions.
How Pricing Works
Pricing depends on how many sections are affected, how far they have settled, access, whether the surface is decorative, and the soil conditions underneath. You receive a written estimate after a free inspection.
When Is This Not the Right Fix?
Lifting is not the answer when deck sections are cracked apart or spalling, and sealing alone does not correct the soil underneath.
What Does the Free Inspection Include?
Your inspector explains every finding in plain language, and you get written documentation at no cost, typically an estimate with photographs.
Two ways to start. Both are free, with no obligation.