Framing Repair · Solution

Floor leveling and shims: bringing a sloped, uneven floor back toward level

When the support under your floor settles, the framing dips and the floor slopes. Adjustable supports and precise shims re-engage that framing and recover lost height for homeowners across North and South Carolina.

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How it works

What floor leveling services & shims is and when it's the right call.

Floor leveling works by restoring a solid, even path for the weight of your floor to travel down into stable ground, then carefully recovering the height the floor has lost. A floor slopes when the support beneath it, the original piers or posts under the girders and beams, has settled, shifted, or weakened, leaving sections of framing hanging lower than they should. New adjustable steel supports are set under those low points on firm footings and raised to meet the framing above, so the load that the original support could no longer hold transfers through the new posts and down to the footings instead of riding on a beam that has dropped. Shims are what make the leveling precise. A floor is rarely off by a uniform amount, so once the supports are engaged, thin load-bearing shims are placed between the support and the framing to close small gaps and dial in firm, even contact across each beam. Shimming lets the crew distribute the load so no single point is over- or under-supported, and it allows fine adjustments that a post alone cannot make. Because the supports are adjustable and the shims are precise, the crew can raise the low sections in measured stages rather than forcing the whole floor up at once. A controlled, gradual lift is important: pushing a floor back to level too quickly can crack drywall, tile, and trim in the rooms above. It is worth being clear about what leveling does and what it depends on. The supports and shims carry the framing, so that framing has to be sound for the correction to hold. If a beam or joist is rotted or split, it usually needs repair or reinforcement first, otherwise the support is bearing on wood that cannot carry the load. Leveling also does not change the conditions that caused the floor to drop. In slow-draining Piedmont clay, in saturated coastal soils around Wilmington and Leland, or against an Asheville hillside, ongoing moisture is frequently part of the story, both because it softens the ground under the supports and because it rots the wood above them. That is why we often discuss pairing floor leveling with framing repair, drainage, a vapor barrier, or encapsulation, and why diagnosis comes first. We are also realistic with homeowners: the goal is a floor brought as close to level as the structure safely allows, not a promise of a perfectly flat result.

Installation Process

How we install floor leveling services & shims.

Step 01

Free, no-pressure inspection and diagnosis of the slope

We start under the home to find where the floor support has failed and why. We check the original piers and posts, the condition of the beams and joists they carry, and the soil and moisture around them. Slow-draining Piedmont clay that settled a pier near Charlotte or Greensboro, saturated coastal ground that softened supports and rotted wood near Wilmington, sandy Sandhills soil near Fayetteville, and an undermined hillside crawl space near Asheville each tell a different story. If floor leveling is not the right fix for your floor, we will say so plainly.

Step 02

Confirm leveling is the right approach and check the framing

Floor leveling suits floors where the support beneath the framing has settled or weakened and the framing can be made sound enough to carry the load. We confirm whether leveling and shims are the right method, whether any rotted or cracked beams and joists need repair or reinforcement first, and whether the moisture that caused the problem should be addressed alongside the support. We walk you through the plan, and how much correction is realistic, before any work begins.

Step 03

Set footings under the settled spans

At each point where new support is needed, the crew places a footing, typically a poured concrete pad sized to spread the load across the soil. Properly sized footings are what keep the new support from sinking the way an undersized or shifted original pier may have, which matters most in soft, saturated coastal soils and in clay that moves with the seasons.

Step 04

Install adjustable supports and engage the framing

An adjustable steel support is set on each footing and extended up to meet the beam or joist above. Once the post is in firm contact with the framing, it carries the load that the original support could no longer hold, so the weight of the floor travels down through the post into the footing rather than riding on a beam that has dropped.

Step 05

Shim for even contact and a controlled, measured lift

Thin load-bearing shims are placed between the supports and the framing to close small gaps and create firm, even contact across each beam, so the load is distributed and no single point is over- or under-supported. Because the supports adjust and the shims are precise, the crew raises the low sections gradually toward level rather than forcing the floor up all at once, which protects the drywall, tile, and trim upstairs. We are realistic about how much correction is achievable for your specific floor.

Step 06

Review the result and the moisture picture

We review the leveled, stabilized floor with you and explain what comes next. Because floor support failures are often tied to moisture, we go over any drainage, vapor barrier, or encapsulation work that would keep the ground stable and the wood dry, so the correction holds up over time. You get a clear picture of the cause, the fix, and how to protect it.

"An uneven floor is almost always a support problem underneath, and the fix is solid support set on a proper footing, then shimmed for even contact so the load is carried right. We raise it gradually back toward level so we don't crack the finishes upstairs, and we're honest about how close to flat we can safely get. If leveling isn't what your floor needs, we'll tell you straight. No pressure, no upsell."
CP
Cory Parks
Owner, HydroHelp911
Why Choose HydroHelp911

Care and expertise from a team that does this every day.

HydroHelp911 is locally owned and operated, with crews dedicated exclusively to foundation, basement, and concrete work across the Carolinas.

Specialized expertise.

Foundation repair, waterproofing, and concrete leveling are our entire focus. not a sideline.

Locally owned and operated.

Deep experience with Carolinas soils, basements, and weather conditions.

BBB A+ rated.

Accredited with an A+ rating and thousands of homeowner reviews across the Carolinas.

Warrantied solutions.

Lifetime warranties available on many services, backed by the original installer.

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Why hire HydroHelp911.

MEET THE TEAM · 2 MIN
Frequently Asked Questions

Answers to common questions about Floor Leveling Services & Shims.

Don't see your question here? Our team is happy to help. Reach out anytime.

Floor leveling corrects an uneven or sloped floor by re-supporting the framing under it and, where the structure allows, raising it gradually back toward level. The work happens from below, in the crawl space or basement, where adjustable steel supports are set on firm footings beneath the low points of the floor and raised to meet the beams and joists above. Shims, thin load-bearing spacers, are placed between the supports and the framing to close small gaps and create firm, even contact across each beam. Because a floor is rarely off by a uniform amount, shimming lets the crew distribute the load evenly and make fine adjustments that a support post alone cannot, so the floor is stabilized and brought as close to level as the structure safely allows.

Pricing ranges above are general estimates only and are not project quotes. A precise figure is provided on each written estimate after on-site inspection.
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Carrier Beam Repair & Replacement

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Crawl Space Jack Installation

When the framing under your floor loses its support, adjustable steel jacks are installed in the crawl space to carry the beams and joists again, stabilizing and lifting a sagging floor across Charlotte and the Carolinas.

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Floor Joist Repair Plates & Strengthening

Galvanized steel repair plates fasten across a split, sagging, or rot-damaged floor joist to bridge the weak point and restore its strength, a targeted way to strengthen floor framing across North and South Carolina.

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Foundation Jack Installation

Adjustable steel foundation jacks installed in the crawl space carry the beams and joists that hold up your floor, so a settling, sagging area is supported and stabilized across North and South Carolina.

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Framing Repair Solutions

A plain look at how HydroHelp911 repairs and reinforces the joists, girders, sill plates, and support posts that hold up Carolina homes, matched to what your framing is actually doing and why.

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Service Areas

Serving North Carolina & South Carolina.

Local crews based in offices across the Carolinas, dispatched daily. If your town isn't listed, call us. we likely serve your area.

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Our Process

Take the first step toward a healthy home.

A straightforward path from initial inspection to completed repairs.

Step 01

Schedule your inspection.

A local specialist visits your home, evaluates the foundation, and answers your questions on site. No cost, no obligation.

Step 02

Receive an estimate based on your needs.

We provide a clear, written estimate with a scope of work tailored to your home's specific issues. Typically within one business day.

Step 03

Get your repairs.

Our certified crews complete the work on schedule and back it with product warranties of up to 25 years.

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Schedule your inspection in seconds with our Driive booking tool, or share a few details and a local specialist will follow up within one business day.

What to expect
  • A local foundation specialist on site
  • A complete walk-through of the findings
  • A written estimate within one business day
  • No cost, no obligation, no high-pressure sales
Prefer to call
704-610-4399
North Carolina · South CarolinaBBB A+ Rated
HydroHelp911

Let's take the first step toward a healthy home.

A local specialist will inspect your foundation, walk you through the findings, and send a clear estimate. no cost, no pressure.

Book instantly with Driive
BBB Accredited
Fully Insured
"By Your Side" Guarantee
Our Locations

Local offices across the Carolinas.

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Dallas, NC
HydroHelp911
111 Iron Station Rd
Dallas, NC 28034
704-610-4399
Huntersville, NC
HydroHelp911
14936 Brown Mill Rd Ste 9
Huntersville, NC 28078
704-610-4399
Matthews, NC
HydroHelp911
11145 Monroe Rd Ste 105
Matthews, NC 28105
704-610-4399
Asheville, NC
HydroHelp911
34 Wall St #805D
Asheville, NC 28801
704-610-4399
Wilmington, NC
HydroHelp911
201 N Front St Ste 214
Wilmington, NC 28401
704-610-4399
Greensboro, NC
HydroHelp911
1515 W Cornwallis Dr Suite 201-B
Greensboro, NC 27408
704-610-4399
Greenville, SC
HydroHelp911
7 Brendan Way #13
Greenville, SC 29615
704-610-4399
Columbia, SC
HydroHelp911
1122 Lady St Suite 208
Columbia, SC 29201
704-610-4399