HydroHelp911 Crawl Space & Foundation Repair installing crawl space jacks, steel beams, and a vapor barrier.
Framing Repair · Solution

Floor Leveling and Shims: Bringing a Sloped, Uneven Floor Back Toward Level

When the support under your floor settles, the framing dips and the floor slopes. Adjustable supports and precise shims engage that framing again and recover lost height for homeowners across North and South Carolina.

North Carolina · South Carolina

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Send a short form, and our office will call to book a time that suits you.

For new customers who book online through our website and then sign a contract.

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How it works

What to Know About Floor Leveling Services and Shims

Floor leveling gives the weight of the floor a solid path to stable ground, then recovers the height it lost. A floor slopes when the original piers or posts under the girders and beams settle, shift, or weaken. New adjustable steel supports are set on firm footings under the low points and raised to meet the framing, so the load passes through them to the footings.

Shims make the leveling precise. Once the supports are engaged, thin shims that carry the load close small gaps and create firm, even contact across each beam, so no point gets too much or too little support. The crew then raises low sections in measured stages, because pushing a floor up too quickly can crack drywall, tile, and trim upstairs.

The framing has to be sound for the correction to hold, so a rotted or split beam or joist usually needs repair or sister reinforcement first. Leveling also does not change the moisture that softens the ground and rots the wood, so we often pair it with drainage, a vapor barrier, or encapsulation. The goal is a floor as close to level as the structure safely allows.

The symptoms that usually lead to floor leveling are on the framing repair problem signs page, alongside the other signs that point to the same underlying cause.

HydroHelp911 Crawl Space & Foundation Repair installing adjustable crawl space jacks to support a steel beam.
Installing adjustable crawl space jacks to support a steel beam
Installation Process

How We Level a Sloped Floor

  1. Step 01

    Free Inspection and Diagnosis of the Slope

    We find where the floor support failed and why, checking the original piers and posts, the beams and joists they carry, and the soil and moisture around them. Piedmont clay that settled a pier near Greensboro, saturated coastal ground near Wilmington, sandy Sandhills soil near Fayetteville, and an undermined hillside crawl space near Asheville each tell a different story. If leveling is not the right fix, we will say so plainly.

  2. Step 02

    Confirm Leveling Is the Right Approach and Check the Framing

    Floor leveling suits floors where the support has settled or weakened and the framing can be made sound enough to carry the load. We confirm whether leveling and shims fit, whether any rotted or cracked beams and joists need repair first, and whether the moisture behind the problem should be addressed too. We walk you through the plan, and how much correction is realistic, before any work begins.

  3. Step 03

    Set Footings Under the Settled Spans

    At each point where new support is needed, the crew places a footing, typically a poured concrete pad sized to spread the load across the soil. Properly sized footings are what keep the new support from sinking the way an undersized or shifted original pier may have, which matters most in soft, saturated coastal soils and in clay that moves with the seasons.

  4. Step 04

    Install Adjustable Supports and Engage the Framing

    An adjustable steel support is set on each footing and extended up to meet the beam or joist above. Once the post is in firm contact with the framing, it carries the load that the original support could no longer hold, so the weight of the floor travels down through the post into the footing.

  5. Step 05

    Shim for Even Contact and a Controlled, Measured Lift

    Thin shims that carry the load are placed between the supports and the framing to close small gaps and create firm, even contact across each beam, so no single point gets too much or too little support. Because the supports adjust and the shims are precise, the crew raises low sections gradually toward level, which protects the drywall, tile, and trim upstairs. We are realistic about how much correction your floor can achieve.

  6. Step 06

    Review the Result and the Moisture Picture

    We review the leveled, stabilized floor with you and explain what comes next. Because floor support failures are often tied to moisture, we go over any drainage, vapor barrier, or encapsulation work that would keep the ground stable and the wood dry, so the correction holds up over time. You get a clear picture of the cause, the fix, and how to protect it.

Why Choose HydroHelp911

Care and Expertise From a Team Serving the Carolinas Since 2017

When the fix is floor leveling, our own crews do the work. HydroHelp911 handles framing repair and related structural and moisture work across North and South Carolina.

01
Trained inspectors, not salespeople.

An inspector looks at your home, finds the source of the problem, and explains each finding in plain language. There is no obligation.

02
Locally owned in Gaston County.

We are headquartered in Dallas, North Carolina, with eight offices across North and South Carolina.

03
Serving the Carolinas since 2017.

Foundation repair, crawl space repair and encapsulation, basement waterproofing, framing repair, and concrete leveling are the whole focus of the team.

04
Rated 4.9 stars on Google.

We have 1,300+ verified Google reviews (4.9 stars) from homeowners across the Carolinas and are BBB A+ Accredited.

05
Written warranty terms.

For example, helical and push piers carry a lifetime warranty that no additional settlement will occur in the area of installed piers, once the final invoice is paid in full. Read the warranty terms.

06
Financing is available.

Ask your inspector about financing when you get your written estimate. See financing options.

Cory Parks, Owner & President of HydroHelp911
Cory Parks OWNER & PRESIDENT
Frequently Asked Questions

Common Questions About Floor Leveling Services and Shims

Don't see your question here? Call or fill out our quick online form, and our team will help.

Floor leveling corrects an uneven or sloped floor by supporting the framing under it again and, where the structure allows, raising it gradually back toward level. The work happens from below, in the crawl space or basement, where adjustable steel supports are set on firm footings beneath the low points of the floor and raised to meet the beams and joists above. Shims, thin spacers that carry the load, are placed between the supports and the framing to close small gaps and create firm, even contact across each beam. Because a floor is usually off by varying amounts, shimming lets the crew distribute the load evenly and make fine adjustments that a support post alone cannot, so the floor is stabilized and brought as close to level as the structure safely allows.

Problem Signs

Which Framing Repair Problem Signs Can Floor Leveling Help With?

A sign can trace to more than one cause. These are the framing repair signs that can point to a cause this method addresses; the inspection shows which cause is at work in your home.

Guides and Answers

Articles from our team that go deeper on this topic.

  • Crawl space piers with wood shims under a floor beam

    Crawl Space Repair

    Should You Worry About Sloping Floors?

    A sloping floor is worth checking when the slope is noticeable over a short distance or comes with sticking doors.

  • Sloping wood floor in an older home

    Crawl Space Repair

    Sloping Floors in Older Homes

    Sloping floors are common in older homes and often come from years of settling, which is not always a structural problem.

Customer Reviews

1,300+ Verified Google Reviews (4.9 Stars)

Before you choose a contractor for floor leveling, read how homeowners across North Carolina and South Carolina rate our work.

Free Inspection

How Do I Book a Free Inspection?

Pick your own time online, or fill out our quick online form and we will book a convenient time to assess your home, no cost, no pressure.

What to expect
  • A free inspection of your home
  • Every finding explained in plain language
  • A written estimate at no cost
  • No obligation
Prefer to call
704-741-9737
North and South CarolinaLocally owned
HydroHelp911

Get a Free Inspection

Two ways to start. Both are free, with no obligation.

Schedule Online & Save $250

Pick your own day in our calendar. You save $250 if you go ahead with the work.

Send a short form, and our office will call to book a time that suits you.

For new customers who book online through our website and then sign a contract.

Locally owned in Gaston County
Serving the Carolinas since 2017

Not Sure Which Service You Need?

A free inspection covers all of it: one visit, clear findings, and a written estimate at no cost.