A trained inspector (not a salesperson) will look at your home, explain what they find in plain language, and send a written estimate.
Foundation Repair · North and South Carolina
Free Foundation Inspections Across the Carolinas
We come out, find the cause, and explain what we see. Whether you need work or not, you will know. Looking for a reliable foundation repair contractor? You're in the right place. Read on to learn more.
A foundation inspection answers one question: what is happening under your home, and does it need attention? We look inside and out for the pattern behind cracks, sticking doors and sloping floors, go into the crawl space where there is one, and explain what we find. At HydroHelp911 the inspection is free.
Outside: cracks in brick or block, gaps at a chimney or porch
Inside: drywall cracks, doors and windows that stick, floors that slope
If a crack is cosmetic, we tell you and recommend no repair
A written summary with photos and an estimate when there is a problem
North Carolina · South Carolina
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Two ways to start. Both are free, with no obligation.
What a homeowner should understand about this repair, explained in plain language.
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Free Homeowner Guide
The Homeowner’s Guide to Foundation Repair
Why Carolinas homes move, a room by room checklist of the signs, and how repairs work.
HydroHelp911
North and South Carolina
Free Guide
Get the Free Foundation Repair Guide
A free guide for homes in North and South Carolina: what can move a foundation here, the signs worth writing down, and how foundation repairs work, in plain language.
A room by room checklist to walk your home with
Why foundations move in Piedmont clay, on hillsides and near the coast
How piers, wall anchors and other repairs work
Five questions worth asking any contractor, including us
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A foundation inspection should answer one question clearly: what is happening under your home, and does it need attention? At HydroHelp911 the inspection is free.
If a crack is cosmetic, we tell you that and do not recommend a repair. When we do find a problem, we explain the cause, walk you through the options, and provide a written summary with photos and an estimate. You can see every method we might recommend on our foundation repair methods page.
Inside, we check for drywall cracks at door corners, and for doors and windows that stick or will not latch. We also check whether floors slope or bounce, look for gaps at trim, and note signs of moisture. Where there is a crawl space, we go underneath to examine the piers, beams, and joists, including any wood softened by moisture.
Where a Foundation Inspection Looks
1Outside: cracks in brick or block, and gaps where a chimney or porch meets the house.
2Inside: drywall cracks at door corners, and doors and windows that stick or will not latch.
3The floors: whether they slope or bounce.
4Under the home: the piers, beams and joists in a crawl space, and signs of moisture.
5The soil and setting: clay that moves with the seasons, sandy soil and a high water table, or a hillside.
CH 03
How Does Local Soil Change What an Inspector Looks For?
We factor in your soil and setting. The questions we ask of a Piedmont clay lot in Charlotte differ from those for a coastal lot in Wilmington or a hillside in Asheville.
On clay, we look for movement that tracks the wet and dry seasons, which is the swelling and shrinking of clay soil at work. On the coast, a high water table and sandy soils shift the focus to water pressure and erosion, and loose sand can call for stabilizing the soil itself. On hillsides, we look at how runoff and slope load the foundation.
Average Yearly Rainfall Near Our Eight Offices
Wilmington, NC60.2 inches
Greenville, SC50.7 inches
Columbia, SC46.3 inches
Greensboro, NC45.9 inches
Dallas, NC44 inches
Huntersville, NC43.6 inches
Asheville, NC40.6 inches
Matthews, NC37.9 inches
Average yearly precipitation from NOAA U.S. Climate Normals 1991 to 2020, at the station nearest each office. Each figure is a station average, not a forecast for any one address. Stations:
Wilmington, Wilmington International Airport (USW00013748); Greenville, the Greenville weather station (USC00383735); Columbia, the Sandhill Research (Elgin) weather station (USC00387666); Greensboro, the Greensboro Water Treatment Plant weather station (USC00313625); Dallas, the Gastonia weather station (USC00313356); Huntersville, Charlotte Douglas Airport (USW00013881); Asheville, the Asheville weather station (USW00013872); Matthews, Monroe Airport (USW00053872).
CH 04
How Often Should a Foundation Be Inspected?
Many homeowners only need an inspection when they notice a sign, such as a new crack or a door that suddenly sticks. If you have seen symptoms before, periodic checks can be worthwhile, but there is no fixed schedule for a sound foundation. Our guide to common foundation repair warning signs describes what each sign looks like.
CH 05
What Happens After a Foundation Inspection?
If we find a problem, you receive a written estimate and information on financing for foundation repairs. There is no obligation and no rush. You decide on your own timeline.
Guides and Answers
More Reading on Foundations
An article from our team about foundations and the repairs we make.
When a foundation crack and its cause are not addressed, water can get in and the movement can continue.
Read the Guide
Why Choose HydroHelp911
Care and Expertise From a Team Serving the Carolinas Since 2017
HydroHelp911 handles foundation repair and related structural and moisture work across North and South Carolina. Every repair recommendation starts with a free inspection of the whole home.
01
Trained inspectors, not salespeople.
An inspector looks at your home, finds the source of the problem, and explains each finding in plain language. There is no obligation.
02
Locally owned in Gaston County.
We are headquartered in Dallas, North Carolina, with eight offices across North and South Carolina.
03
Serving the Carolinas since 2017.
Foundation repair, crawl space repair and encapsulation, basement waterproofing, framing repair, and concrete leveling are the whole focus of the team.
04
Rated 4.9 stars on Google.
We have 1,300+ verified Google reviews (4.9 stars) from homeowners across the Carolinas and are BBB A+ Accredited.
05
Written warranty terms.
For example, helical and push piers carry a lifetime warranty that no additional settlement will occur in the area of installed piers, once the final invoice is paid in full. Read the warranty terms.
06
Financing is available.
Ask your inspector about financing when you get your written estimate. See financing options.
Cory ParksOWNER & PRESIDENT
Three Quick Questions
Not Sure Foundation Inspection Is What You Need?
Answer three quick questions about your home. We'll match what you see to the most likely cause and point you to the right next step.
1
Symptom
2
History
3
Your Result
Location: Foundation
What Are You Seeing in Your Foundation?
Pick the symptom that best describes it.
Frequently Asked Questions
Common Questions About Foundation Inspection
Don't see your question here? Call or fill out our quick online form, and our team will help.
We examine the home inside and out for the common signs of movement, such as cracks, sticking doors, and uneven floors, and we go into the crawl space where there is one to check the piers, beams, and joists. We then explain what we found and provide written documentation, typically an estimate with photographs. Videos are provided if you ask, and elevation plans with measurements are part of what we document. The inspection is free.
Many homeowners only need an inspection when they notice a sign, such as a new crack or a door that suddenly sticks. If you live on expansive Piedmont clay or a coastal lot with a high water table and have seen symptoms before, periodic checks can be worthwhile, but there is no fixed schedule for a sound foundation.
An inspector looks for patterns as well as individual cracks. Cracks that step along the mortar joints, diagonal cracks from corners, gaps at trim and ceilings, sloping floors, and moisture in a crawl space together show whether the foundation is moving and why. The local soil and setting are part of that read.
At HydroHelp911 the foundation inspection is free, and there is no obligation. If we find a problem we will explain it and provide a written estimate, but the choice of whether and when to proceed is entirely yours.
Pricing & Scope
What Happens After the Free Inspection?
The inspection is free. Your inspector explains what they found in plain language, and when a repair is needed you receive a written estimate at no cost.
How Pricing Works
Every home is different, so the price depends on what the inspection finds. Your written estimate comes from the free inspection, at no cost.
When Is This Not the Right Fix?
If the inspection shows your home does not need this repair, the inspector will tell you.
What Does the Free Inspection Include?
Your inspector explains every finding in plain language, and you get written documentation at no cost, typically an estimate with photographs.
Two ways to start. Both are free, with no obligation.