Legal

Privacy policy

Last updated: June 15, 2026

This privacy notice describes the privacy practices for hydrohelp911.com and applies to information collected through this website. It explains what personally identifiable information HydroHelp911 collects, how that information is used, and the choices you have about your data.

Information we collect

We collect information that you choose to give us. For example, when you submit a contact form, request a free inspection, or call one of our offices, you may provide your name, phone number, email address, property address, and a description of the issue you would like us to look at.

We also collect limited technical information automatically when you visit the site, such as your browser type, device, and pages viewed. This helps us understand how visitors use the site and keep it working properly.

How we use your information

We use your information to respond to your request, schedule and complete inspections and repairs, follow up on a project, and improve our service. We do not sell or rent your information to anyone.

Unless you ask us not to, we may contact you by phone, email, or text about your inquiry, your project, or services that may be relevant to you. You can opt out of future marketing contact at any time.

Call tracking with CallRail

We use CallRail to track and record phone calls placed to the numbers shown on this website. CallRail helps us understand which marketing brings homeowners to us and helps us train our team and improve service. When you call a tracked number, call data such as your phone number, the time and length of the call, and a recording of the call may be collected and stored by CallRail on our behalf. CallRail processes this information under its own privacy and security practices. If you prefer that your call not be recorded, let the team member know at the start of the call.

Cookies and tracking

Our website may use cookies and similar technologies to support core site functions, remember your preferences, and measure how the site is used. You can set your browser to refuse cookies or to alert you when a cookie is being sent. If you turn off cookies, some parts of the site may not work as intended.

Your access and control

You can opt out of future contact from us at any time. You can also ask us to do any of the following by contacting us using the phone number or email on this page:

• See what data we have about you, if any.
• Correct any data we have about you.
• Delete any data we have about you.
• Raise any concern about how we use your data.

Security

We take reasonable precautions to protect your information online and offline. Where we collect sensitive information, that information is transmitted to us using secure methods. Only team members who need your information to do their job are granted access to it.

Third-party links

This website may include links to other websites for your convenience. We do not control those sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any site you visit.

Children's privacy

Our website and services are directed to homeowners. We do not knowingly collect personal information from children.

Changes to this policy

We may update this privacy policy from time to time. Changes take effect when posted to this page. If we make material changes, we will note the updated date at the top of this page.