Foundation, crawl space and concrete leveling in Jacksonville, NC
HydroHelp911 provides foundation and crawl space repair as well as concrete leveling for homes in Jacksonville and across Onslow County, from our Wilmington office. If you're looking for a reliable contractor to help, you're in the right place: we'll help you understand what is going on with your home and recommend repairs built to last. Start with a free inspection, or read on to learn more. Sandy ground across Onslow County barely swells, so water and settlement are what move a slab or a footing.
Get a Free Inspection
Two ways to start. Both are free, with no obligation.
Pick your own day in our calendar. You save $250 if you go ahead with the work.
Send a short form, and our office will call to book a time that suits you.
For new customers who book online through our website and then sign a contract.
Wilmington office
331 Metro Cir
Wilmington, NC 28401
Phone
(910) 543-3250Hours
Monday to Friday, 8:00 AM to 9:00 PM. Saturday, 8:00 AM to 4:00 PM
Getting to you
About 55 minutes from the office, 45 miles.
About Jacksonville
How Old Are the Homes in Jacksonville?
Soil: sand over fine sandy loam (Onslow County survey)
Expansion risk: low (Jacksonville sample)
Housing: U.S. Census Bureau, American Community Survey.
Homes by decade built
What we fix
What Problems Do We Fix in Jacksonville?
Sinking Foundation
When part of your home is dropping because the soil beneath it can no longer hold the load, the signs show up as cracks, sticking doors, and floors that pull away from level.
What this looks likeMoisture in Crawl Space
Damp soil, standing water, condensation, and humid outside air all leave a crawl space wet enough to soften wood, raise musty odors, and invite pests.
What this looks likeCracked Garage Floor
A garage floor is a concrete slab poured directly on soil, so it relies on the ground beneath it to stay flat and supported. When that ground moves or washes out, the slab cracks.
What this looks likeLocal conditions
What Soil Is Jacksonville Built On?
The USDA sample inside Jacksonville is too mixed to name one main soil, so the county survey is the better guide. Across Onslow County, the most common soil is Baymeade, a deep sandy soil over strong brown fine sandy loam, covering about a tenth of the land. Croatan, Rains and Muckalee are the next most common. The USDA rates the sample inside Jacksonville low for swelling and shrinking, which means it changes size very little as it gets wet and dries out.
Baymeade is a deep soil that formed from old marine deposits of the Coastal Plain. It is sandy for about the top three feet, and under that is strong brown fine sandy loam. Loam is soil with a mix of sand, silt and clay. It drains well.
What It Means for Your Home
- What works in your favorBaymeade drains well, so the soil beside a foundation usually dries out after a storm.
- FoundationsWater moving through sand can carry soil out from under a footing or let it settle. Look for a settling foundation and cracks in the floor. See foundation repair.
- Crawl spacesRain soaks down through sandy ground, but humid summer air through open vents can still keep crawl space air damp, which can lead to musty odors and mold over time. Look for deteriorating insulation and higher energy bills. See crawl space repair and crawl space encapsulation.
- Floor framingDamp air under a house can rot and weaken joists and beams over time, which can show up as sagging or bouncy floors. Look for sagging floor joists and rotted floor joists. See framing repair.
- ConcreteWater can wash sand out from under a slab and leave a hollow, and the concrete over it can crack and sink. Look for uneven slabs and a cracked garage floor. See concrete leveling.
Soil survey: USDA NRCS Soil Data Access (SSURGO), sdmdataaccess.nrcs.usda.gov. Across Onslow County, the survey maps Baymeade, Croatan and Rains series. USDA rates the soil inside Jacksonville low for swelling and shrinking (weighted linear extensibility 2.08 percent). Series descriptions: USDA NRCS Official Series Descriptions for Baymeade.
How Much Rain and Humidity Does Jacksonville Get?
Based on NOAA 1991 to 2020 climate normals for the New River Marine Corps Air Facility weather station, about 2 miles away, Jacksonville averages 56.5 inches of precipitation a year and a July dew point of about 72 degrees, with about 43 days a year when the low reaches 32 degrees or colder.
Climate: NOAA 1991 to 2020 normals, the New River Marine Corps Air Facility weather station.
Where we work
Which Neighborhoods in Jacksonville Do We Serve?
- French Creek
- Knox Cove
- Watkins Grove
The city covers ZIP codes 28539, 28540, 28542, 28543, 28544, 28546, 28547.
Services available
Foundation, Crawl Space and Concrete Repair in Jacksonville
Foundation Repair in Jacksonville
Settlement, foundation cracks, bowing walls and leaning chimneys, with the repair matched to the cause.
Crawl Space Repair in Jacksonville
Moisture, interior drainage, sagging floors and structural repair under a raised home.
Crawl Space Encapsulation in Jacksonville
Vapor barriers, vent sealing, dehumidifiers and interior drainage that help keep a crawl space dry.
Basement Waterproofing in Jacksonville
Interior drainage systems, sump pumps, vapor barriers and basement crack repair.
Framing Repair in Jacksonville
Floor joists, sill plates, beams, girders and posts below the subfloor.
Concrete Leveling in Jacksonville
Lifting and leveling settled sidewalks, patios, steps and garage floors.
One free inspection covers all of it: an inspector, clear findings, and a written estimate.
Google reviews
What Homeowners Say About Our Wilmington Office
Justin and the guys were on time as expected and did the job in less time than I thought it would take. They were great. Would highly recommend this company.
Dustin was so kind and informative. We highly recommend HydroHelp911 and specifically Dustin for your foundation needs!!!
Dustin provided us with the necessary information to fix our foundation problem. He was very thorough and presented us with a workable solution.
The crew
Some of the Team Members Who Work in Your Area
Jacksonville is served from our Wilmington office. The same company schedules the inspection, runs the install, and answers a warranty call later.
Wilmington office
Where Does the Crew Come From?
Our nearest office is in Wilmington, 45 miles out and about 55 minutes on the road. You will find it at 331 Metro Cir, Wilmington, NC 28401.
Dispatching crews across Onslow County.
What Do Jacksonville Homeowners Ask?
Don't see your question here? Call or fill out our quick online form, and our team will help.
There is no single price. The cost depends on what the inspection finds, such as the size of the area, access, and the cause behind the problem. The free inspection ends with a written estimate that spells out the method, scope, and price. Financing is available, and your inspector can go over the options with you when you get your written estimate.
Schedule a Free Inspection in Jacksonville
Two ways to start. Both are free, with no obligation.
Pick your own day in our calendar. You save $250 if you go ahead with the work.
Send a short form, and our office will call to book a time that suits you.
For new customers who book online through our website and then sign a contract.
- Warranty terms and conditions
- 1,300+ verified Google reviews (4.9 stars)
- BBB A+ Accredited
- Financing options
Locally owned, headquartered in Dallas, NC, and serving the Carolinas since 2017. All service areas