Ryan Craft
Ryan Craft is the General Manager of HydroHelp911 and oversees its sales and production teams. He joined HydroHelp911 six years ago as a technician, then worked as a foreman, project manager, production manager and sales manager before he became General Manager.
- Technician
- Foreman
- Project Manager
- Production Manager
- Sales Manager
- General Manager
What Does Ryan Oversee?
Ryan oversees sales and production at HydroHelp911. Cory Parks, who founded the company, oversees marketing and the call center.
- Production
- Sales
What Does a Normal Week Look Like for Ryan?
In a normal week, Ryan monitors daily operations, call center metrics, sales, production, employee performance, customer satisfaction and financial results. He coordinates the company's growth, monitors job quality and safety, manages budgets, resolves customer concerns and makes sure each department's targets are met on time and profitably.
His aim is to lead the team, keep the quality of service high and reach the company's growth and profitability goals.
Where Did Ryan Work Before HydroHelp911?
Before HydroHelp911, Ryan worked as a linehaul manager for UPS and as a production manager for BMW.
What Ryan Wants Homeowners to Know
My belief is that being privately owned means we have the opportunity to do things the way we believe they should be done: by putting people first. We make foundation repair simple by helping you understand your options, being innovative and designing a solution that fits your home's needs. We take care of the details through installation, walking hand in hand through every step of the process. Most importantly, we never want you to feel like you're just another customer or just a file. We want you to feel like you've got a team in your corner that genuinely cares about you and your home. That's how we treat family, and that's how we treat you.
Where Does the Team Work?
HydroHelp911 repairs homes across North and South Carolina in six service lines.
Foundation Repair
Settlement, cracks, bowing walls, and leaning chimneys, stabilized with methods matched to the soil under the home.
Explore Foundation RepairCrawl Space Repair
Moisture, drainage, sagging floors, and structural repair under the home.
Explore Crawl Space RepairCrawl Space Encapsulation
Vapor barriers, vent sealing, dehumidifiers, and interior drainage that keep a crawl space dry.
Explore Crawl Space EncapsulationBasement Waterproofing
Interior drainage, sump pumps, vapor barriers, and basement crack repair.
Explore Basement WaterproofingFraming Repair
Floor joists, sill plates, beams, girders, and posts below the subfloor.
Explore Framing RepairConcrete Leveling
Lifting and leveling settled sidewalks, patios, steps, pool decks, and garage floors.
Explore Concrete Leveling1,300+ Verified Google Reviews (4.9 Stars)
A 4.9 star average on Google, from homeowners across our eight offices in North and South Carolina.
How Do I Book a Free Inspection?
Pick your own time online, or fill out our quick online form and we will book a convenient time to assess your home, no cost, no pressure.
- A free inspection of your home
- Every finding explained in plain language
- A written estimate at no cost
- No obligation