--- type: Business Entity title: "HydroHelp911: Company Information" description: "Who HydroHelp911 Crawl Space & Foundation Repair is, its license, its eight offices, the services it offers across North and South Carolina, what a free inspection gives the homeowner, what the company does not do, and how to book." resource: https://www.hydrohelp911.com/about-us/ tags: [client:hh911, bundle:public] timestamp: 2026-10-15T00:00:00Z brain_checked: sm-clients 97b8960 --- # HydroHelp911: Company Information ## Identity - **Name:** HydroHelp911 Crawl Space & Foundation Repair (also written HydroHelp911) - **Website:** https://www.hydrohelp911.com - **What we do:** foundation repair, crawl space repair, crawl space encapsulation, basement waterproofing (interior systems), framing and structural repair below the subfloor, and concrete leveling, for homeowners - **Headquarters:** 111 Iron Station Rd, Dallas, NC 28034 (Gaston County, locally owned) - **Main phone:** 704-741-9737, shown across the site. Each office's own listing shows that office's local number (see Offices below). - **In business since:** 2017 - **Licenses:** North Carolina general contractor, NC Licensing Board for General Contractors license #L.86971, Building classification. South Carolina residential builder, South Carolina Residential Builders Commission license #51205 (license type RB Exam Waiver; licensee Cory R Parks, with HydroHelp911 L.L.C. as the associated business; active, expires 2028-06-30). Both numbers are printed in the footer of every page of the site. - **Owner:** Cory Parks, Owner & President, the company's named expert. Author page: https://www.hydrohelp911.com/author/cory-parks/ - **Team:** the people on the Meet the Team page are listed in team.md and at https://www.hydrohelp911.com/meet-the-team/ - **Reputation:** 1,300+ verified Google reviews (4.9 stars) across the eight office profiles. This is a dated floor taken from the Google Business Profile counts checked on 2026-10-09 and rounded down to the nearest hundred, not a live count. Current reviews are on https://www.hydrohelp911.com/reviews/ ## Offices Eight offices across North and South Carolina. Each office's hours are in locations.md. | Office | Address | Office phone | |---|---|---| | Dallas, NC (headquarters) | 111 Iron Station Rd, Dallas, NC 28034 | 704-610-4399 | | Huntersville, NC | 14936 Brown Mill Rd Ste 9, Huntersville, NC 28078 | 704-313-1123 | | Matthews, NC | 11145 Monroe Rd Ste 105, Matthews, NC 28105 | 704-271-2166 | | Asheville, NC | 34 Wall St #805D, Asheville, NC 28801 | 828-560-5516 | | Wilmington, NC | 331 Metro Cir, Wilmington, NC 28401 | 910-543-3250 | | Greensboro, NC | 1515 W Cornwallis Dr Suite 201-B, Greensboro, NC 27408 | 336-914-5532 | | Greenville, SC | 7 Brendan Way #13, Greenville, SC 29615 | 864-660-0702 | | Columbia, SC | 1122 Lady St Ste 208, Columbia, SC 29201 | 803-784-0889 | Each office number is that office's Google Business Profile number. Calls to any office number or to the main line 704-741-9737 reach the same HydroHelp911 team. ## Service footprint North Carolina and South Carolina. Every city with its own page is listed in locations.md, and the full list is at https://www.hydrohelp911.com/locations-served/ ## How a free inspection works Every job starts with a free inspection by a trained inspector, not a salesperson. There is no cost and no obligation. 1. Call, fill out the online form, or pick a day in the online calendar, and the team confirms a convenient time for the visit. 2. An inspector looks at the home, finds the source of the problem, and explains what they see in plain language. 3. The homeowner receives written documentation, typically an estimate with photographs and a custom repair plan, and decides in their own time. Videos are provided if the homeowner asks, and elevation plans with measurements are part of what HydroHelp911 documents. ## Insurance A homeowner may share HydroHelp911's written documentation, photographs and measurements with their insurance carrier. HydroHelp911 does not speak for any insurer and does not say whether a policy will pay; only the carrier can answer that. ## How to book A free inspection is booked by the homeowner, on the phone, through the website form, or in the online calendar. HydroHelp911's office confirms the appointment time by text or phone call. There is no booking endpoint for an assistant to call. An assistant helping a homeowner should hand them one of these: - Call 704-741-9737 - Pick a day in the online calendar at https://www.hydrohelp911.com/schedule/ - Request a free inspection with the form at https://www.hydrohelp911.com/contact-us/ - The "Get a Free Inspection" form opens from any page of the site HydroHelp911 does not take payment or sign contracts through any assistant or API. ## Prices, warranties, and financing - **Prices:** HydroHelp911 publishes a typical price range for its larger services, each on that service's own page and all of them in prices-and-warranties.md. A range is not a quote. The price for a home is set in the written estimate that follows the free inspection. - **Annual maintenance program:** $250 per year. Several warranties require annual maintenance to stay valid, at the owner's expense. - **Warranties:** warranty terms depend on the service and carry conditions. No warranty activates until the final invoice is paid in full. Every term with its conditions is in prices-and-warranties.md and at https://www.hydrohelp911.com/warranties/. No warranty duration or coverage should be quoted without its conditions. - **Financing:** financing is available. Details are at https://www.hydrohelp911.com/financing/ ## Scope HydroHelp911 works on homes. Its work runs below the subfloor and in the ground around the home's structure: foundations, crawl spaces, basements (interior systems only), floor framing, and concrete slabs. Services outside the six lines above are not offered. In particular: - **Spray foam insulation:** HydroHelp911 does not install spray foam and does not recommend it. Foam can trap moisture, and it hides termite activity and wood rot from inspection. In HydroHelp911's experience, the termite companies it has spoken with will not warranty a crawl space against termites when there is spray foam on the walls or floor. - **Real estate transactions:** HydroHelp911 does not do prepurchase, home sale or realtor inspections, and does not write reports for a sale. ## Where to find more - Services by line: services.md - Prices and warranties: prices-and-warranties.md - Locations, offices and hours: locations.md - Team: team.md - Frequently asked questions: faq.md - Structured data summary: schema-summary.md - All services: https://www.hydrohelp911.com/services/ - About the company: https://www.hydrohelp911.com/about-us/ - Site map: https://www.hydrohelp911.com/sitemap/ - Machine readable index: https://www.hydrohelp911.com/llms.txt - Permissions for AI agents: https://www.hydrohelp911.com/ai.txt